Frequently Asked Questions
Answers to your questions!
Refund and Return Policy
If you are unhappy with a product, returns or exchanges can be made up to 14 days after you receive your purchase. If 14 days have gone by since you received purchase, we unfortunately cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
***If there is a problem with your order being incorrect, please contact us by email at info@beautyblueprintshop.com within 14 days of receiving your order . We are more then happy to help make it right!***
HOW LONG DOES SHIPPING TAKE?
Our standard/priority shipping is $6.95 which takes 2-3 business days.
Our express shipping is $24 and it takes 1-2 business days.
We also offer shipping in Canada at $35 for 5-7 business days.
*** In order to ensure that we can fulfill and ship your order in a timely manner, we ask that you please allow 1-2 business days for order processing.
*** Please note that order processing times are separate from shipping times. Once your order has been processed, it will be shipped using the shipping method you selected during checkout. Shipping times will vary depending on your location and the shipping method you choose.
*** Please keep in mind that express shipping does not speed up the processing time on your order.***
HOW LONG DOES THIS HAIR LAST?
Our virgin human hair last up to 2 years if properly maintained.
CAN I DYE, BLEACH OR COLOR THIS HAIR?
Yes. Our hair is 100% virgin human hair so it can take bleach, straightening, dye and curls really well. We do recommend going to a professional stylist for any of these services.
HOW CAN I BE FEATURED ON YOUR WEBSITE OR INSTAGRAM?
Send your photos with our hair to info@beautyblueprintshop.com. On social media sites you can use the hashtag #The_BeautyBlueprint then we will feature you on our page!
Are payment options available?
Yes! Payment options are available! We offer 2 Options!
Option #1.)(Pay Later Option) All of our products are eligible for the Pay Later option through PayPal. Once at checkout, select "PayPal", followed by the "Try another way" link, located at the bottom of the page, and finally select "Pay Later" to see if you qualify.
or
Option #2.)(Deposit Option) ONLY CUSTOM UNITS ARE ELIGIBLE FOR THIS OPTION (in addition to Option #1). The Deposit Option requires a deposit equal to the amount of your hair. We will send you an invoice for the total cost of your unit, and your deposit amount will be due at that time. The remaining balance must be paid before construction of your unit can begin.
Steps to Requesting Deposit Option:
1.) Email info@beautyblueprintshop.com, include that you are "Requesting Deposit Option" followed by...
1A.) Name of the desired style
1B.) Wig Size (see Wig Sizing Chart for measurement guide)
1C.) Desired Length
1D.) Desired Parting
2.) We will contact you within 24 business hours of receiving your request to confirm your information. Upon info verification, we will send you an invoice for the total amount of your unit, at that time, a deposit equal to the amount of your hair will be due. Before construction of your unit can begin, the remaining balance must be paid!
3.) Once your invoice is paid in full, please allow 3-4 business days for us to process your order. Shipping/Delivery method and timeframes will verify upon requested selection.
***PLEASE BE ADVISED THAT SERVICES DO NOT QUALIFY FOR PAYMENT OPTIONS***
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@beautyblueprintshop.com
Other inquiries? Let's chat.
Please email us at info@beautyblueprintshop.com